Introduction
Power cuts used to mean a torch and a takeaway. Now clients want silent backup, app control, and a clean handover that just works. You’re being asked for batteries, generators, hybrid inverters, and sometimes to "make the whole house run as normal". This guide breaks down what’s changing, why it matters to your business, and how to prepare. We’ll cover the current landscape, the big shifts for 2025, the compliance pieces (G98/G99, BS 7671, siting), the impact on delivery, and a practical 30‑day action plan you can put to work immediately.
Table of Contents
Key Takeaways
- Home backup is moving from noisy generators to quiet battery systems, especially for clients wanting sub‑second switchover and low maintenance.
- Compliance matters: in the UK, G98 covers up to 3.68 kW per phase; above that, expect G99 pre‑approval and more documentation.
- Typical installs: 10 kWh battery with hybrid inverter is often a 1–2 day job; standby generators with ATS and gas tie‑in can run 2–3 days.
- Right-sizing avoids callbacks: essentials backup is commonly 3–6 kW; whole‑home loads can jump to 10–20+ kW.
- Streamlined proposals speed decisions: many contractors find voice‑captured, photo‑backed proposals can save 1–2 admin hours per job and cut back‑and‑forth.
The Current State: What Homeowners Are Buying Now
Many contractors find clients default to what they’ve seen online: a shiny battery on the wall or a big green generator in the garden. The problem is matching expectations to the right solution, budget, and local rules.
Options On The Table
- Portable generators: typically 2–7 kW. Cheap, loud, manual, and not for indoor use. No automatic switchover.
- Standby generators + ATS: commonly 8–24 kW. Automatic transfer in roughly 10–30 seconds, runs on gas or LPG, regular servicing required.
- Battery systems (often 5–15 kWh, 3–10 kW output): near‑silent, instant (often sub‑second) switchover, limited by capacity, can pair with PV.
The Catch
- Generators handle heavy, long outages but bring noise, emissions, and servicing.
- Batteries excel at short/medium outages, keep IT and lighting running cleanly, but need careful load selection.
- Whole‑home backup can be costly to do well if the house isn’t energy‑efficient.
Real‑World Example
A client in a semi‑detached asks for "whole‑home, no cuts". After a quick load review, you find essentials sit around 4 kW continuous (fridge/freezer, lighting, sockets, boiler controls, internet), with a 6–7 kW peak on kettle plus microwave. A 10 kWh battery with 5 kW inverter and a smart load panel covers 90% of what they care about. They skip the electric shower during outages and they’re happy — without paying for a 20 kW generator.
Emerging Trends: Batteries, Smart Loads, And V2H
The market is shifting towards quieter, cleverer systems. Clients want seamless changeover and minimal hassle.
Trend 1: Hybrid Inverters With Fast Switchover
- Problem: Computers and routers don’t like 20‑second blackouts.
- Solution: Hybrid inverters with island mode; switchover commonly less than one second, so Wi‑Fi and lighting stay up.
- Example: A 5 kW hybrid inverter and 10 kWh battery can keep essentials for 6–10 hours, depending on usage and diversity. Most homeowners value the “no flicker” feel over maximum runtime.
Trend 2: Smart Load Management
- Problem: Oversizing to "cover everything" explodes cost.
- Solution: Load‑shedding relays or smart panels prioritise circuits, shaving peak draw by 20–40% in many homes.
- Example: The cooker and EV charger are automatically locked out during backup. Essentials sail through on a 5–7 kW limit instead of needing a 15 kW system.
Trend 3: Vehicle‑To‑Home (V2H) On The Horizon
- Problem: Clients have big EV batteries but can’t use them in outages.
- Solution: V2H‑capable EVs and bidirectional chargers are emerging. In the UK, expect G99 approval for export and tight coordination with the DNO.
- Example: Early adopters will ask. Line up a specific, supported stack (car model + charger) before you offer it.
Trend 4: Time‑Of‑Use Tariffs And Bill Optimisation
- Problem: Backup gear sits idle most of the year.
- Solution: Batteries charge off‑peak and discharge in peak windows, cutting bills. Many homeowners see this as "backup that pays for itself" over time.
- Example: A 10 kWh system shifting 5–8 kWh daily can trim bills and still keep a reserve for outages.
Impact On Your Business: Skills, Compliance, Scheduling
Backup jobs touch electrics, sometimes gas, and always client expectations. That means tighter scoping, paperwork, and neat commissioning.
Compliance And Paperwork
- UK grid connection: G98 typically covers up to 3.68 kW per phase (notify within 28 days of commissioning). Above that, plan for G99 prior approval.
- BS 7671: apply requirements for generating sets and islanding arrangements; protect against back‑feed; consider surge protection for sensitive loads.
- Location and fire: follow manufacturer clearances, avoid escape routes, consider fire separation and ventilation for battery cabinets.
Many contractors report the first few battery jobs add 2–3 extra admin hours just on documentation and DNO comms. Standardise your template set and it gets faster.
Scheduling And Delivery
- Battery + hybrid inverter (10 kWh, 5 kW): commonly 1–2 days install, plus commissioning and client handover.
- Standby generator (14–20 kW) + ATS: often 2–3 days including slab, exhaust, gas/LPG tie‑in, and testing.
- Servicing: generators typically need 6–12 monthly servicing; batteries are light‑touch but benefit from periodic firmware updates and a health check.
Using Donizo To Cut Admin Drag
- Problem: Proposals bounce around for weeks; details get lost in WhatsApp.
- Solution: Capture site notes by voice and photos, generate a professional proposal, send for e‑signature, then convert to invoice on acceptance.
- Example: Many small teams find a voice‑captured, photo‑backed proposal can save 1–2 hours of admin per job and reduces back‑and‑forth by half. With Donizo, you can record on site, send the branded PDF (paid plans), get a legal e‑signature, and turn it into an invoice when they say yes.
Sizing And Spec: Right-Fit Without Oversizing
Oversizing kills budget. Undersizing kills confidence. A structured load review keeps you on target.
Essentials Vs Whole‑Home
- Essentials backup is commonly 3–6 kW in typical UK homes.
- Whole‑home can jump to 10–20+ kW, especially with electric showers, ovens, and EV charging.
- Switchover speed: generators via ATS are usually 10–30 seconds; battery systems are typically sub‑second.
Quick Load Audit (30–45 Minutes)
- List must‑run circuits: fridge/freezer, lights, broadband, boiler controls, some sockets.
- Identify high‑draw or non‑essential circuits: oven, EV charger, immersion, electric showers.
- Note start‑up surges: heat pumps, well pumps, motors.
- Decide: essentials‑only or whole‑home with load shedding.
Option Comparison
| Option | Transfer Speed | Runtime | Noise | Maintenance | Typical Install Time | Best Fit |
|---|
| Portable Generator (2–7 kW) | Manual | Hours (fuel‑limited) | High | High | Half day | Budget, short outages, manual use |
| Standby Generator + ATS (8–24 kW) | 10–30 seconds | Days (with gas/LPG) | Medium | Medium/High | 2–3 days | Whole‑home, long outages |
Longevity And Expectations
- Batteries: commonly 8–12 year life, depending on cycles and ambient conditions.
- Generators: often 10–15 years with regular servicing and proper load management.
- Client education: "During backup, avoid kettles + electric showers at the same time" prevents nuisance trips and support calls.
Action Plan: What To Do In The Next 30 Days
Week 1: Skill Up And Standardise
- Refresh on BS 7671 sections relevant to embedded generation and changeover arrangements; review the IET guidance on Electrical Energy Storage Systems.
- Build a one‑page survey sheet: service head location, CU space, earthing, available wall space, venting, noise, gas route, DNO reference, client’s essential circuits.
Week 2: Line Up Partners And Stock
- Standby path: partner with a Gas Safe engineer for meter/regulator work and final checks on gas/LPG connections.
- Battery path: choose two supported stacks (hybrid inverter + battery + smart panel) you know cold.
- Keep small stock: changeover gear, RCBOs, SPD, labelling, trunking, fixings, base materials.
Week 3: Create Three Clear Packages
- Essentials Battery: 5 kW inverter + 10 kWh battery + smart loads. Sub‑second switchover.
- Whole‑Home With Shedding: 7–10 kW inverter + 10–20 kWh battery and dynamic load control.
- Standby Generator + ATS: 14–20 kW, gas/LPG, 10–30 second transfer, annual service plan.
Use Donizo to narrate the scope on site, attach photos, and produce a clean, branded PDF (paid plans). Send via email, capture a legal e‑signature, and convert to invoice in one click when accepted.
Week 4: Tighten Handover And Service
- Handover pack: single‑line diagram, changeover instructions, emergency contacts, service schedule.
- Commissioning checklist: insulation resistance where relevant, earth checks, ATS function test, islanding test, firmware/version capture.
- Offer annual checks: many clients like a single visit to test backup, update firmware, and inspect terminations.
Frequently Asked Questions
Generator Or Battery: Which Fits Best?
If outages run for hours or days and loads are heavy (e.g., electric showers, cookers), a standby generator with ATS is the safer bet. If clients want silent, sub‑second switchover for essentials (lighting, sockets, IT, boiler controls) and like the idea of bill savings, a 5–10 kW hybrid inverter with 10–15 kWh of storage is ideal. Many contractors combine both on high‑end homes: battery for instant cover, generator for long runs.
Do I Need DNO Approval In The UK?
Commonly, yes. Up to 3.68 kW per phase is generally under G98 (install then notify within 28 days). Above that, expect G99 prior approval before you install. If you’re offering V2H or any export‑capable system over the G98 threshold, plan the paperwork early and keep the client informed about timelines.
Where Can I Install A Home Battery Safely?
Follow the manufacturer’s siting guidance and local rules. In general: keep clearances, avoid escape routes and sleeping areas, allow ventilation if specified, and protect from water ingress and direct sun. A tidy, accessible location near the consumer unit and service head makes cable runs shorter and neater. Mount on suitable substrates and use approved fixings.
How Do You Manage CO And Noise With Generators?
Never install or operate portable generators indoors. For standby units, site outdoors with correct clearances, secure the slab, use proper exhaust routing, and consider acoustic enclosures if neighbours are close. Local authorities often set tight night‑time noise limits, so discuss run schedules with the client.
Can An EV Power The House (V2H)?
Some vehicles and bidirectional chargers support V2H, but it’s early‑stage. Expect G99 approval, specific hardware, and careful integration to ensure safe islanding. If the client’s car or charger isn’t on a supported list, set expectations and offer a proven battery system instead.
Conclusion
Backup power is moving fast: quieter systems, smarter load control, and clients expecting instant switchover. Get the compliance right, right‑size the spec, and package clear options. The work itself is solid, but the winners are speeding up scoping and sign‑off. Use Donizo to capture site details by voice with photos, send a professional proposal, collect a legal e‑signature, and convert to invoice without re‑typing. That’s how you turn today’s backup demand into smooth, profitable jobs.